Principled design leader balancing business strategy, user experience, visual design, AI workflows, and branding to produce measurable outcomes. Comfortable working within Agile and Six Sigma frameworks.Advanced understanding of design theory, product branding, design systems, and user-centered interaction design.
me@chrisgammon.com
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Experience
Senior UX Designer - Permanent
Cox Enterprises ↗
Dealertrack ↗
February 2018 –
Remote & North Hills, NY
- Strategically developed and managed production schedules, design strategies, and team relations, optimizing resources to deliver high-quality deliverable artifacts within budget parameters.
- Collaborated with Product and Engineering leadership to frame problems and solution discovery for a wide range of SaaS products and portable business capabilities (PBC’s) within the Dealer Solutions division of CAI.
- Deliverable artifacts included UX Blueprints, user research, user flows, competitor/adjacent research, annotated wireframes, heuristic evaluations, high-fidelity mocks and prototypes, annotated interaction models, and testing scripts/readouts.
- Responsible for contributing to and maintaining the Interstate Design System (dealer facing).
- SaaS products include: Dealertrack, VIN Solutions, Deal Central, Dealer.com, and Sales View.
Senior UX Designer - Consultant
Citi Private Bank ↗
May 2011 - December 2018
New York, NY
- Worked with Product leadership to define problems and provide solutions for a wide range of customer-facing product design efforts.
- Deliverable artifacts included UX Blueprints, user research, user flows, competitor/adjacent solutions, annotated wireframes, heuristic evaluations, high-fidelity mocks, annotated interaction models, and testing results.
- Product brands include: Citi Private Bank InView, 200 Years of Citi, InView Assist Mobile, Citi Authenticator, and Citi Velocity.
Junior UX Designer - Consultant
Merck & Co ↗
September 2009 - April 2011
Rahway, NJ
- Facilitated clear and efficient communication across cross-functional teams (Product, Marketing, Engineering, QA), ensuring seamless collaboration and project alignment.
- Deliverable artifacts included UX Blueprints, user research, user flows, competitor/adjacent solutions, annotated wireframes, heuristic evaluations, high-fidelity mocks, annotated interaction models, and testing results.
- Product brands include: OneMerck, Propecia,
Skills
Engineering
- Responsive Layout and Break Points
- React.js, Tailwind.js
- Creative Direction Oversight
- Brand Alignment
Visual Design
- Creative Direction and Brand Alignment
- Composition, Visual Hierarchy, Grid Structure
- Typography, Color Theory, Branding
User Experience Design
- Personas, Taxonomies, User Flows, Heuristics
- Problem Framing, Solution Discovery
- Competitive Analysis, Adjacent Solutions
- Portable Business Capabilities, MVP’s
- Wireframes, Interaction models, Clickable Prototypes
- Research, Test Scripts, A/B Testing, Readouts
Education
Bachelor of Fine Arts in Graphic and Interactive Communication
Minor: Studio Photography
Recommendations:
“Chris was a great asset to our team; his depth of knowledge around creative issues, and friendly manner were essential in managing even the most difficult of outcomes and design issues.”
Product Manager, Dealertrack
“Chris patiently worked on several projects which were highly recognized by end users during our usability testing. Chris lends creativity and design ability with a strong sense of business appropriateness.”
SVP of User Research, Pfizer Animal Health
Certifications:
LUMA Institute Certified Practitioner of Human-Centered DesignMicrosoft Copilot: The Art of Prompt Writing
Learning Microsoft 365 Copilot for Work (2024)
Udacity - Front-End Web Developer Nanodegree
Speaking Confidently and Effectively
Art Directors Club - Annual Publication
Financial Markets by Yale University on Coursera. Certificate